Privacy Policy for NYC BUD
1. Introduction
Welcome to NYC BUD. We operate a licensed cannabis dispensary in New York City. We are committed to protecting your privacy and complying with applicable laws and regulations, including requirements of the New York State Office of Cannabis Management ("OCM").
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit nycbud.com, place orders, use our services, or otherwise interact with NYC BUD.
2. Information We Collect
We collect information that identifies you, relates to you, or could reasonably be linked with you.
Identity & Verification Data
- Name
- Date of birth (to verify you are 21 years of age or older)
- Email address
Contact & Delivery Data
- Phone number
- Delivery address
- Order history
Technical Data
- IP address
- Browser type
- Device information
- Website analytics information
Transaction Data
- Details regarding products purchased
- Encrypted payment information used during transactions
Cookies, Analytics, and Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to improve website functionality, analyze website traffic, verify age-gated access, personalize user experiences, support loyalty and marketing programs, and enhance our services. These technologies may collect information such as IP address, browser type, device information, pages visited, and interactions with our website.
We and our service providers, including analytics and marketing platforms, may use these technologies to measure website performance, understand customer engagement, and deliver communications to customers who have opted in to receive them.
We may use third-party analytics services, including Google Analytics and similar tools, to understand how visitors use our website. You may control cookies through your browser settings and may opt out of certain analytics tracking through available third-party opt-out tools.
3. How We Use Your Information
We use your information for legitimate business and regulatory purposes, including:
Age Verification
To confirm that you are legally permitted to purchase cannabis products in New York State.
Order Fulfillment
To process and fulfill in-store, pickup, and delivery orders.
Regulatory Compliance
To maintain records and comply with applicable OCM regulations and legal requirements.
Customer Communications
To send order confirmations, updates, customer service responses, and promotional communications if you have opted in.
Website Improvements
To improve website functionality, performance, security, and customer experience.
4. Information Sharing and Disclosure
We do not sell your personal information.
We may share information only in the following circumstances:
Service Providers
Companies that assist us with website operations, payment processing, analytics, customer communications, loyalty programs, marketing services, and delivery fulfillment.
Legal Requirements
When required by law, court order, subpoena, government request, OCM regulation, or other legal process.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
We utilize industry-standard security measures, including SSL/HTTPS encryption where appropriate. However, no internet transmission or storage system can be guaranteed to be completely secure.
5A. Payment Processing
Payments made through our website or services are processed by authorized third-party payment processors.
NYC BUD does not store full credit card numbers, debit card numbers, CVV codes, or complete financial account information on its systems. Payment information is processed directly by our payment partners in accordance with applicable payment security standards.
5B. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable laws and regulations, satisfy New York State Office of Cannabis Management recordkeeping requirements, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and applicable legal obligations.
5C. Data Breach Notification
In accordance with applicable laws, including the New York SHIELD Act, NYC BUD maintains reasonable safeguards designed to protect personal information.
If we become aware of a security breach involving personal information that requires notification under applicable law, we will notify affected individuals and regulatory authorities as required by law.
6. Your Privacy Rights
If you are a New York resident, you may request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable legal and regulatory requirements.
Residents of other states may have additional privacy rights under their applicable state laws.
You may have the right to:
Access and Correction
Request access to or correction of personal information maintained by NYC BUD.
Deletion
Request deletion of personal information, subject to legal, regulatory, and record-retention requirements.
Marketing Opt-Out
Opt out of promotional communications at any time.
To exercise any privacy rights, please contact us using the information provided below.
7. Marketing Communications and SMS Messages
If you choose to receive promotional emails or text messages from NYC BUD, we may send information regarding products, promotions, events, loyalty programs, and special offers.
Consent to receive marketing text messages is not a condition of purchase.
You may unsubscribe from marketing emails by clicking the unsubscribe link contained within the email.
You may opt out of SMS marketing messages at any time by replying STOP to a text message or by contacting us directly.
Standard message and data rates may apply.
8. Third-Party Services and Platforms
NYC BUD utilizes certain third-party platforms and service providers to support online ordering, customer communications, loyalty programs, marketing, analytics, and business operations. These providers may collect, process, or store information in accordance with their own privacy policies and terms of service.
Our service providers may include:
- Blaze (point-of-sale, ordering, and dispensary operations)
- Alpine IQ (customer loyalty, marketing, and communications)
- Leafly (online listings and ordering services)
- Weedmaps (online listings, customer discovery, and ordering services)
When you interact with these platforms, your information may also be subject to their respective privacy policies and practices. We encourage you to review the privacy policies of these providers before using their services.
NYC BUD is not responsible for the privacy practices, content, or security of third-party websites, applications, or services that are not owned or controlled by NYC BUD.
9. Children's Privacy
NYC BUD's website, products, and services are intended solely for adults who are 21 years of age or older.
We do not knowingly collect personal information from anyone under the age of 21. If we learn that information has been collected from a person under 21, we will take reasonable steps to delete such information.
10. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: info@nycbud.com
Phone: 1-888-5-GOT-BUD
LIC Dispensary
44-45 Vernon Boulevard, Long Island City, NY 11101
Midtown Manhattan Dispensary
405 W 39th St, New York, NY 10018

